E-Tickets and gift vouchers

E-Tickets

Order E-tickets on the go or from the comfort of your home!

Tickets for your next daycation at Adventure Forest Alsace are available in our ticket shop.

Order your ticket conveniently online here.

FAQ for buying E-Tickets & gift vouchers

Where can I get E-Tickets to the Adventure Forest Alsace

Tickets can be purchased either directly at the Adventure Forest Alsace or in advance in the E-ticket shop.
Buy your tickets directly online here and save yourself possibly longer waiting times at the ticket office.

How do I book an E-Ticket?

1. Access the E-Ticket shop.

2. Select the ticket type.

3. Select the number of tickets.

4. Select a date.

5. Check your selection and enter your e-mail address.

6. Confirm your order and continue with the payment process.

7. Tickets will be sent to your email address and can then be printed out or shown on your smartphone when you visit.

How do I access the Adventure Forest Alsace with my E-Ticket?

Show your E-Tickets at the box office of the Adventure Forest Alsace to gain entry.

It is not necessary to exchange it for another ticket. Simply bring your E-Tickets printed out or on your smartphone and scan the QR code directly at the scanner.

Do I have to print out my E-Ticket?

No, you don't have to. For the sake of the environment, you can also scan your ticket on your smartphone at the scanner.

How can I print my E-Tickets?

If you would like to print the tickets, you can access your E-Tickets via the "Download tickets" button in the confirmation email.

Is a black and white printout also sufficient?

Yes, it is only important that the QR code is clearly visible. Please make sure that there is enough ink ("toner") in the printer.

Can I combine several E-Tickets on one A4 page?

No, due to the readability of the QR code, each E-ticket must be printed on a separate A4 page.

Can I also have E-Tickets delivered by mail?

No, tickets are only available in digital form as E-Tickets in the E-Ticket shop.

Can I order a gift voucher online?

You can order our gift vouchers here.
You can find more information about buying and redeeming the vouchers here on this page. 

I have a free ticket for the Adventure Forest Alsace. Can I redeem it in the E-Ticket shop?

Unfortunately, free tickets cannot be redeemed online in the E-Ticket shop, but can only be converted into an admission ticket directly at the ticket office of Adventure Forest Alsace.

Can I combine discount promotions with the E-Ticket?

You can only get reduced admission tickets from discount promotions directly at the entrance ticket offices of Adventure Forest Alsace.

When do I have to order my E-Tickets at the latest so that I receive them in time before my visit of Adventure Forest Alsace?

You can even order your E-Tickets while still in the queue directly at the Adventure Forest Alsace and scan the tickets directly at the scanner.

How long are the E-Tickets valid?

Our E-Tickets are day-dated and only valid on the selected day of the visit.
Please note the exact opening hours of the Adventure Forest Alsace.

Can I return my E-Ticket?

Refunds for E-Tickets are not possible.
Please note that your day-dated E-Ticket will expire if you do not redeem it on the date booked!
An exchange to another date is possible at the E-Ticket shop for a fee.

What types of E-Tickets can I order?

In our E-Ticket shop you can purchase day-dated E-Tickets in the categories children, adults and family. 
For reduced tickets, please bring your ID with you so that it can be checked on site.

How can I pay?

E-Tickets can be paid for by credit card (Mastercard and VISA), instant bank transfer and PayPal.

Is the E-Ticket transferable?

E-Tickets are not transferable.

However, commercial resale is prohibited. 
Of course, each E-Ticket can only be used once.

What happens if I delete my E-Ticket by mistake or do not receive an e-mail or can no longer find it?

If you have deleted or lost your order confirmation, you can send us an e-mail to nlntcktk-gd
We will be happy to send you the E-tickets again.

Do I have to expect waiting time at the entrance despite having an E-Ticket?

At weekends and during holidays, you should expect an increased number of visitors and therefore longer waiting times at the entrance.

Adventure Forest Saarschleife
Adventure Forest Saarschleife

Order gift vouchers for the Adventure Forest Alsace

Are you looking for the perfect gift to make your children's eyes sparkle? 
Or would you like to surprise your loved ones with an unique experience?

Treat your friends and relatives with a day full of joy and fun at the Adventure Forest Alsace.
The unique play paradise in nature will be unforgettable for your whole family.

Use your gift voucher to access fun and adventure at the Adventure Forest Alsace!

Order your gift vouchers for Adventure Forest Alsace online and benefit from the following advantages

• easy and fast ordering

• convenient and secure payment

• print@home: voucher to print yourself - sent to you via e-mail as a PDF file

• digital voucher to forward via e-mail

Please note that our gift voucher is not an E-Ticket.

You can easily & conveniently convert your voucher into an E-Ticket here.

No admission is possible with the voucher.

You already have a gift voucher?

Redeem voucher - how it works

1. Open the ticket shopselect "Redeem gift vouchers" 

2. Select the ticket category

3. Select the day of your visit

4. Enter your e-mail address and your voucher code, confirm order

5. Receive your online tickets by e-mail

General terms and conditions

The gift voucher is valid for 3 years from the date of purchase.

The specific date of the redemption period is printed on the gift voucher. 

Cash payment of the gift voucher is not possible.

The voucher cannot be combined with other promotions or offers.

The voucher only includes admission to the Adventure Forest Alsace. 

The voucher does not include any other additional services such as guided tours, gastronomy, or store services.

We are looking forward to your visit! 

If you have any questions about redeeming your gift voucher, please contact us at:onlineticket@eak-ag.de

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